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Got questions? we’ve got answers.

Never hesitate to e-mail us if you have additional questions that aren’t answered below. sayhello@styledandstagedstl.com

HOw to Check availability

Interested in renting chargers, flatware, napkins, glassware, umbrellas or a lounge for your upcoming event, but want to check availability? Watch this video to learn how to submit a wishlist for the items you want to rent.

Once our team receives the wishlist, we will confirm availability and send over a proposal.

We can’t wait to be a part of your amazing event.

  • Yes! You can schedule that appointment here.

    You must schedule this visit in advance.
    *Outside hours may be available, but a $75 fee will be incurred to cover a staff member to be present during your appointment. Please email admin@styledandstagedstl.com to schedule.

    IMPORTANT INFO + HOUSEKEEPING RULES:

    -Appointments are 45 minutes; please be mindful to budget time for restocking + clean-up in case there is an appointment after yours!
    -Furniture is NOT on display and access to our warehouse is not currently available
    -Full-sized linens are NOT on display. All linens are represented by swatches or color cards. *Full size linen samples may be provided with 1-2 week advanced notice at their regular priced rental rate + shipping.
    -Samples cannot be removed from the building.
    _All pricing is listed on the website, but we also have a product binder with photos and prices on site.
    -You are responsible for putting all items back where you found them and tidying up after yourself
    -We invite you to bring in any centerpiece or other decor you're working with, take photos, and play with all the pieces! We typically have a round table or farm table on display that you're welcome to use to mock-up your options.
    -Staff is available on site to answer any product or rental related questions, but please remember this is an un-guided experience. If you'd like assistance choosing items to best fit your vision and want an in-depth experience with one of our designers, we highly recommend booking a Design Service Package.

    We want to keep this option free of charge for our clients. Only by keeping to the house rules can we do so. Thank you in advance!

    WISHLIST RECOMMENDATION:
    We highly recommend browsing our website first and submitting a Wishlist prior to your appointment. Sometimes our samples grow legs and this is the best way for us to ensure we have all the pieces available that you're interested in on display for your appointment! Additionally, we may be able to send you a proposal with some pricing on the items prior to your appointment.

  • We know the options are endless and can be a little daunting if you’re not already working with an event designer, having a challenge visualizing it all in your head, or just aren’t sure where to start!

    The design service package is an in person or virtual meeting (if you’re out of town) where we take a deep dive into your vision and Pinterest, discuss all the elements that come into play (your plan for flowers, the venue, etc) and then pull items from our warehouse to begin mocking up tablescape options.

    It’s a great opportunity to get design help on pulling your look together and seeing all the beautiful options in person! We’ll ask you to send us your inspo photos or Pinterest boards ahead of time and fill out a Wishlist of all the items you want to check out, so we can make sure they are available at your appointment. We encourage you to bring along any centerpiece or decor items you’re planning to incorporate into the decor.

    This 90-minute consultation runs $225.

    Please fill out this form (click here!) and we’ll be in touch to get something on the calendar that works well with your schedule!

  • Yes. There is cleaning + restocking fee incurred on all orders that starts at 20%.

  • Yes, do require a minimum of $150 for all rental orders (pre taxes + fees).

  • As far out as you want! But, for real, all contracts must be finalized three weeks from your event date. Orders submitted or signed within 3 weeks from the event date are subject to rush processing fees starting at 15%.

    We always do our best to accommodate last minute orders if and when we can! It's important to know that sometimes we close weekends out much earlier than three weeks out due to the volume of events and orders.

    Our recommendation would be to secure your items sooner rather than later to ensure you get the items and quantities you want and need for your date.

  • We require a minimum of 50% down upon signing. Orders in rush territory typically must be paid in full. The balance will be due two weeks prior to your event date. Items are not reserved until your first payment has been made and the contract is signed. There will be a space to sign digitally on your contract reservation. You can also pay directly from the contract link as well. There is no additional fee for using a credit or debit card.

  • Before you sign, absolutely. After you have signed + paid your deposit, numbers/quantities cannot be reduced.

    WHY IS THAT? The reason for this is that once a contract has been approved, our team officially reserves those items for your date so no one else can rent these out from underneath you. We have a lot of orders that go out the door every week, so this reservation process is critical to ensuring you have the exact items you have reserved.

    You can always add after contract signing , pending we have the stock available when the request is made. If you believe 100 guests will be your minimum RSVP and 150 might be the max, many of our clients will book for 100 and then add on later once their RSVPs starting coming through.

    We cannot guarantee items will be available, but we do have a lot of other complementary options that can be mixed if you run into this issue!

  • We get it! We continue to add so many great pieces to our collection. For furniture only, as long as your order doesn’t contain a “special order” item, you can substitute an item with something of equal or lesser value (of its total value originally contracted) with a written request 30 days prior to your event date. So don’t panic if you sign on for a settee then see a new one that you just can’t live without! We’ll happily let you swap if it’s available! We allow up to 1 changes on existing contracts before an admin fee will incur.

    *This policy is limited to furniture only and does not apply to tabletop or linen rental.

  • Mid-week rentals are made available one business day prior to your event date and are to be returned the first business day following your event within regular business hours.

    If your event falls on Saturday or Sunday, we schedule customer pick-ups on Thursday. Returns happen on Monday. Window pick-up and returns are 10a-4p.

    The cost of your rentals is flat for the entire rental period. We do not charge per day for your rental unless they are returned late or you require an extended rental.

  • You’ll pick-up at our warehouse located at 2710 Lafayette Ave, 63104. Just west of Lafayette Square! We may not yet have signage up on our new space, but just look for the big PINK building - you can’t miss us!

    Please see this link for a map + driving instructions: https://drive.google.com/file/d/1IAvZo0mf16FhYmE0hjKinS0Z242Dnt8c/view?usp=sharing

  • If your rental return period has lapsed, you can be subject to a late charge equal to 50% of your contract each day it is late.

  • We understand these things happen! Upon inspection of your items, if they are damaged beyond repair or require additional labor that goes above what your cleaning + restocking fee covers, you will be send a charge for the labor or replacement of the item. More information on this will be included in the contract terms on your quote.

  • Yes! Delivery and styling services are available upon request. Once you submit your Wishlist, you will see a link to request delivery. Please note delivery is not always available for every order.

  • Unfortunately, we were forced to forgo the option for shipping after so many damaged items were returned. That being said, if you are coming a distance, we can consider extending your rental period to allow for more flexibility. Just let us know!